TV and Radio personalities routinely use prompters and cue cards.  Yet they sound spontaneous and natural. This is a skill they’ve develope

How can you be sure action steps are followed and deadlines are met – without hounding your team like a mob boss?

What's the #1 reason you tune a speaker out? Here are the 7 most popular answers.

Last year, we worked with a speaker who was asked to address a graduating class. She was terrified. Together, we created a story about her r

In our workshop – The Effective VIRTUAL Meeting – we ask participants: What’s the number ONE skill associates could develop to improve vi...

You’ve been told that hiring managers are looking for the IT factor. But no one can define exactly what IT is. They say stuff like: -- Em...

Most job seekers obsess over their resumes – but give little thought to the cover letter. Big mistake! Hiring managers insist that the co...

An absurd claim? Of course it is. I can’t prove it. And you can’t measure it. Yet we’re bombarded daily by equally outlandish claims from...

Last week, I virtually coached a group of attorneys. While this particular group does not spend their time in a court room persuading a jur

Why were there three little pigs, three blind mice, and three musketeers? Why do we frequently use three examples to support an idea? Why do

Imagine this: it's your 4th straight hour of Zoom meetings. Your eyes are glazing over. Your brain is shutting down. And the presenter sa...

Right now, excellence looks messy. Your Senior VP can't work his microphone. Your new hire writes garbled emails.