Speakers ask us all the time, “How can I get better at answering questions that I didn’t expect?” First - take a breath. Too many...

Wordslumming is a term I coined to describe those needless words and phrases that creep into our language. Wordslumming can clutter your...

Picture this: you’re pouring out your heart and soul – delivering vital information to an audience that desperately needs it. Yet, they...

Welcome to Part 2 of my Silver Anniversary Series: How presentation coaching has evolved over the past 25 years. First, thanks to the...

Since about 500 BC, philosophers have sought to understand the meaning of life. Since about 1990 AD, leaders have sought to understand...

How can you be sure action steps are followed and deadlines are met – without hounding your team like a mob boss?

Last year, we worked with a speaker who was asked to address a graduating class. She was terrified. Together, we created a story about her r

In our workshop – The Effective VIRTUAL Meeting – we ask participants: What’s the number ONE skill associates could develop to improve...

Right now, excellence looks messy. Your Senior VP can't work his microphone. Your new hire writes garbled emails.