Speakers ask us all the time, “How can I get better at answering questions that I didn’t expect?” First - take a breath. Too many...

Wordslumming is a term I coined to describe those needless words and phrases that creep into our language. Wordslumming can clutter your...

TV and Radio personalities routinely use prompters and cue cards.  Yet they sound spontaneous and natural. This is a skill they’ve develope

In our workshop – The Effective VIRTUAL Meeting – we ask participants: What’s the number ONE skill associates could develop to improve...

Last week, I virtually coached a group of attorneys. While this particular group does not spend their time in a court room persuading a jur